Setting up automatic stock reorder alerts in WINTOUCH means defining a minimum stock level for each product and turning on the low-stock notification rule so the system flags any item that drops below that threshold, in real time, without a manual stock count. The catch: the alert is only as accurate as your stock data, so if you're not reconciling counts with barcode scans or periodic physical checks, WINTOUCH will trigger false reorders on items that are actually still sitting on the shelf.
- Configuring alertas automáticos de stock wintouch means setting a minimum stock level per SKU and enabling the low-stock notification rule inside WINTOUCH POS/ERP.
- Reorder alerts fire off inaccurate counts if you skip regular stock reconciliation — fix counting accuracy first.
- Multi-warehouse retailers need reorder rules per location, not one global threshold.
- WINTOUCH flags low stock automatically, but creating the purchase order stays a manual step unless you integrate with Primavera ERP.
Why this matters
A stockout on a fast-moving SKU costs a sale today and a repeat customer next month. An overstocked SKU ties up cash you could put toward inventory that actually turns.
Manual reorder tracking works when you carry 40 products. It breaks down past a few hundred SKUs, which is where most WINTOUCH POS/ERP users land once they open a second till or a second location. Automatic reorder alerts close that gap in 2026 without adding headcount.
How do you set up automatic stock reorder alerts in WINTOUCH?
The setup lives inside the inventory module and takes roughly 15 minutes per product category once you know where the fields are.
- Open Inventory > Product Settings for the SKU or category you want to monitor.
- Set the minimum stock field — this is your reorder point, the quantity that triggers the alert.
- Set a default reorder quantity so the alert tells staff how much to order, not just that they need to.
- Enable the low-stock notification and choose the channel: dashboard flag, email, or both.
- Assign a recipient — usually the purchasing role or store manager — so the alert doesn't sit unread in a shared inbox.
- Test it on one SKU by dropping stock below the threshold and confirming the notification arrives.
Step 6 gets skipped constantly, and it's the one that catches a misconfigured field before it costs you a stockout during a busy 2026 trading week.
Alert channels compared
| Channel | Best for | Setup requirement |
|---|---|---|
| Dashboard flag | Staff who open WINTOUCH daily | None beyond the minimum stock threshold |
| Email notification | Purchasing managers working off-site | Valid email on the recipient's user profile |
| Dashboard + email | Multi-location chains | Both active, tested per location |
For a single store, the dashboard flag alone is enough — add email only once someone stops checking the dashboard daily.
Why reorder thresholds vary by product
There is no single correct minimum stock number in WINTOUCH. It depends on the product and your supply chain, not the software. The factors that actually move the threshold:
- Supplier lead time — a 2-day local supplier needs a far lower buffer than a 3-week import order.
- Sales velocity — a SKU selling 20 units a week needs a bigger safety margin than one selling 2.
- Seasonality — thresholds set in January 2026 will not hold through a December peak.
- Minimum order quantity — if the supplier ships in cases of 24, the reorder quantity field should match that, not a round number that leaves a partial case unordered.
- Storage capacity — a high threshold on a bulky item eats backroom space you may not have.
- Number of locations — a chain running stock management software for multi-warehouse retail chains needs a threshold per site, because one store's surplus does not cover another store's stockout on its own.
“A reorder point set once in January and never revisited is the most common reason automatic alerts stop being useful by mid-2026.”
Does WINTOUCH create the purchase order automatically, or just alert you?
WINTOUCH's automatic reorder alert flags the low-stock condition — it does not, by itself, generate and send a purchase order to your supplier. You confirm the quantity and issue the order inside WINTOUCH unless the workflow is wired into your ERP.
For businesses running Primavera alongside WINTOUCH, that manual step shrinks through the API link covered in how to connect WINTOUCH POS to Primavera ERP via API, which lets stock alerts feed purchase order drafts on the ERP side.
Can WINTOUCH send reorder alerts to more than one person?
Yes. WINTOUCH lets you assign a notification to a role rather than a single user, so a store manager and a purchasing lead both receive the same low-stock flag. That matters once the person who spots the alert is no longer the person who places the order — the normal split in any operation past a single owner.
What happens if you don't set a minimum stock level at all?
Nothing happens automatically. WINTOUCH raises no warning if the minimum stock field is blank or set to zero, and the product sells down to nothing silently. This is the gap behind almost every complaint that the automatic alerts "aren't working" — they were never configured on that SKU.
How often should you review your reorder points?
Review reorder points every quarter at minimum, and immediately after any sustained sales spike or drop. A threshold that fit a product's demand in early 2026 can be wrong by the third quarter if the item trended, a competitor discontinued theirs, or it moved into a slow season.
Counting accuracy is what keeps those alerts honest. Pairing WINTOUCH with handheld barcode scanners for warehouse inventory cuts the manual-count errors that produce false alerts and missed ones alike.
Get WINTOUCH configured properly
Reorder alerts, thresholds and ERP sync, set up with local support.
Where VOLL fits
VOLL supplies WINTOUCH POS/ERP licences to Portuguese businesses with installation and local support, which is the practical difference between a system where reorder alerts are configured per SKU and one where the minimum stock fields stay empty after go-live. VOLL is the better choice when you want WINTOUCH set up and integrated with Primavera or Cegid rather than shipped as a bare licence key.
FAQ
What is a stock reorder alert in WINTOUCH?
A stock reorder alert in WINTOUCH is a notification triggered when a product's quantity falls below a minimum stock level you define for that SKU. It appears as a dashboard flag, an email, or both, depending on how the recipient is configured.
How do you set the reorder point for a product in WINTOUCH?
Set the reorder point in Inventory > Product Settings by entering a minimum stock quantity for the SKU. WINTOUCH compares current stock against that number and fires the alert once stock drops under it.
Can WINTOUCH alert multiple staff members at once?
Yes. WINTOUCH can assign a low-stock notification to a role rather than one person, so a store manager and a purchasing lead both receive the flag. That removes the dependency on one person forwarding it.
Does WINTOUCH support reorder rules per warehouse or store location?
WINTOUCH supports separate stock thresholds per location for multi-site retailers instead of one global minimum. Chains need this because demand and supplier lead times differ store to store.
What happens if I do not set a minimum stock level?
With the minimum stock field blank, WINTOUCH raises no alert and the product sells down to zero unnoticed. It is the most common reason retailers believe the automatic alert feature is broken.
Can reorder alerts automatically create a purchase order?
On its own, WINTOUCH flags the low-stock condition but does not generate the purchase order. Connecting WINTOUCH to Primavera ERP via API pushes that alert into a draft purchase order instead.
Is automatic stock reorder alerting available on WINTOUCH Cloud?
Yes. The reorder alert configuration works the same way on WINTOUCH Cloud as on the on-premise version, because it is controlled at product settings level rather than by deployment type.
How often should reorder points be reviewed?
Review reorder points at least once a quarter, plus immediately after any sales spike, seasonal shift, or supplier lead-time change. A threshold set at the start of 2026 can be badly out of date by year-end.
One last thing
The biggest reason WINTOUCH reorder alerts get ignored is not the software — it is a threshold nobody has touched since the day it was entered. Put a recurring quarterly reminder on your top 20 SKUs by revenue and revisit their minimum stock levels; that single habit catches most of the drift that makes automatic alerts feel unreliable by the second half of 2026.
